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Home Services Telephone

Residential Telephone Services

Hay Communications Co-operative Limited has been providing quality telephone services to members for over 90 years.We strive to offer members the very latest in technology possible at an affordable rate, while at the same time providing the local customer service you deserve. Be sure to sign up for one of our long distance packages. Our prices are competitive and you can keep your phone services on one bill.



Calling Features Bundled Calling Features Long Distance Call Blocking
Voice Mail Pay-Per-Use Features Calling Feature Details


Residential Phone Service
Per Month
Individual Private Phone Line $23.50
Relay Service $0.13
Enhanced 9-1-1 $0.24
Residential Directory Listing - Standard (Includes Listing)
Extra Residential Listing
Non-Published Number


Calling Features

 Residential Calling Features - Subscribe to 2 or more features for $2 each per month
Per Month
Call Waiting - A special tone alerts you that another person is trying to call you $3.00
Call Forwarding - Forward your calls to another number $3.00
Three-Way Calling - Allows you to create conference calls between 3 people. $3.00
Speed Calling 8 - Quickly dial 8 of your most frequently called numbers. $3.00
Speed Calling 30 - Quickly dial 30 of your most frequently called numbers. $3.00
Distinctive Ring - Convenience of an extra telephone number on your line with its own ring. (Also called Teen Ring) $3.00
Telemarketing Call Screening - Intercept calls from "Unknown" or "Private Name" $3.00
Call Display - Number $5.00
Call Return - Unlimited access to *69 (see the number of the last caller) & *66 (be notified when a busy line becomes free) $3.00
Simultaneous Ring - Program up to 4 phone numbers to ring at the same time as the main number $3.00
Selective Call Acceptance - Decide which calls you will take. Turn this feature on and off $3.00
Selective Call Rejection - Reject calls from any number you place on the list. Turn this feature on and off $3.00
Selective Call Forwarding - Decide which callers will be forwarded to another number $3.00
Selective Distinctive Ring/Call Waiting - Designate up to 32 numbers with one distinctive ring $3.00


Bundled Features Per Month
Visual Call Waiting (includes Call Display) Your display telephone can display the name and number of a
waiting call and with a special tone
Call Display - Name and Number $4.00


Long Distance Call Blocking (Toll Blocking)
Per Month
Toll Blocking - Per Call Access - Allows the PIN holder to make long distance calls. The feature is automatically reactivated after each call. Access to 1-800 #'s is allowed without the use of a PIN.



Voice Mail
Per Month
Standard Voice Mail - Maximum message length, 60 seconds. Maximum mailbox time 5 minutes. $2.95
Enhanced Voice Mail - Maximum message length, 8 minutes. Maximum mailbox time 999 minutes. $4.95
E-Forward  - Have your voice mail sent to any email address. Just click on the message icon to hear the actual voice mail message. (Add to Standard or Enhanced Voice Mail feature) $1.00
E-Management - Turn your computer into a personalized message management centre. Access, listen, delete messages & set up notifications all through a web-portal. This features allows you to manage calling features such as simultaneous ring, selective call acceptance, selective call rejection, etc (You must subscribe to the Enhanced Voice Mail feature) $1.00

Download the Voice Mail Users Guide


Pay-Per-Use Calling Features
Per Use Monthly
Call Trace - Released to Police Only - If you receive an unpleasant call, hang up and dial *57. A special tone will confirm the call has been traced. $5 $10.00
Three-Way Calling $.50 $6.00
*69 Last Call Return - If you cannot get to the phone in time, dial *69 and you will hear the number of the last call if it is available $.50 $6.00
*66 Busy Call Return - When a line is busy, hang up. Pick up again and dial *66. Hang up. The line is monitored for up to 30 minutes and you will be notified with a special ring when the line is free. $.50 $6.00
*67 Call Display Blocking - Before you dial a number, dial *67 and the person you are calling will not see your number $0 N/A
Operator Call Display Blocking - If you choose to block your number through an operator, there is a service charge $.75 N/A




Get Your Own 1-800 #

Make it easier for family to call you!
Call us for details 519-236-4333


Call Feature Details

Calling Features
Call Waiting
Call Forwarding
Three-Way Calling
Speed Calling 8-Code
Teen Service
Call Display (name & number)
Call Display-Number
Selective Call Acceptance
Selective Call Rejection
Selective Call Forwarding
Selective Distinctive Ringing / Call Waiting
Telemarketing Call Screening
Visual Call Waiting
*includes Call Display and Call Waiting
Simultaneous Ring
Speed Calling 30-Code
Toll Blocking
Per Call Toll Blocking
Voice Mail
Standard Voice Mail
Enhanced Voice Mail
*added to standard or enhanced
*added to enhanced only